Question 1

How quickly can you fix my broken springs?

Accepted Answer

In most cases, we can repair broken garage door springs the same day you call. Our technicians carry a full inventory of springs. For emergency situations, we offer immediate dispatch with typical response times of 30-60 minutes.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs break primarily due to wear and tear from regular use. Most springs are rated for approximately 10,000 cycles. Other factors include extreme temperature fluctuations, lack of regular maintenance, rust and corrosion.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We offer flexible financing options including 0% APR for qualified buyers and low monthly payment plans. Carriage-style doors can increase your home's value by up to 4%.

Question 4

How much does a new garage door cost?

Accepted Answer

A basic single-car door starts around $800-1,200 installed, while premium carriage-style doors range from $2,500-5,000+. We offer free, no-obligation estimates.

Question 5

Why is my garage door moving slowly?

Accepted Answer

Slow movement can indicate worn rollers, aging springs, opener motor problems, track misalignment, or door balance issues. We recommend scheduling a professional inspection.

Question 6

Do you offer emergency garage door repair services?

Accepted Answer

We provide 24/7 emergency garage door repair throughout Northeast Ohio with typical response times of 30-60 minutes.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend professional garage door maintenance at least once per year. Regular maintenance extends lifespan and prevents costly repairs.

Question 8

What brands of garage doors do you install?

Accepted Answer

We install all major brands including Clopay, Amarr, Wayne Dalton, CHI, and Northwest Door.

Question 9

Are your technicians licensed and insured?

Accepted Answer

Yes! All our technicians are fully licensed, bonded, and insured. We're factory-trained and OSHA compliant.

Question 10

What warranty do you offer on repairs and installations?

Accepted Answer

We offer a comprehensive 2-year warranty on all labor and installation services. Parts warranties vary by manufacturer.

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